Last Updated: 20 October 2025
Welcome to the website of AA Wholesale Ltd (“we”, “us”, or “our”). By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions govern your use of our website and any products or services offered through it. By accessing our site, you confirm that you are at least 18 years old and agree to be bound by these terms. If you do not agree, please do not use our website.
2. About Us
AA Wholesale Ltd is a UK-based FMCG supplier providing food & grocery, home care, and baby & childcare products to retailers and distributors nationwide. Our website is intended for business-to-business (B2B) use.
3. Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You must not misuse our website by introducing viruses, malicious software, or engaging in unauthorised access.
4. Product Information
We strive to ensure that all product details, descriptions, and prices are accurate and up to date. However, errors may occur. If we discover an error, we reserve the right to correct it without prior notice. Product images are for illustrative purposes only and may differ from the actual product.
5. Pricing and Availability
All prices on our website are listed in GBP (£) and are exclusive of VAT unless otherwise stated. Product availability is subject to change without notice. We reserve the right to modify or discontinue products at any time.
6. Orders and Payment
All orders placed through our website or sales representatives are subject to acceptance. Payment terms will be confirmed upon order placement. We reserve the right to decline or cancel orders if payment is not received or if we suspect fraudulent activity.
7. Delivery
We aim to deliver all orders promptly and in accordance with agreed timelines. However, delivery times may vary depending on location and stock availability. We are not liable for delays beyond our control, such as courier issues or unforeseen circumstances.
8. Returns and Refunds
If you receive damaged or incorrect goods, please contact us within 7 days of delivery. Returns will only be accepted for items in their original condition and packaging. Refunds or replacements will be processed after inspection and approval.
9. Intellectual Property
All content on this website—including text, images, graphics, and logos—is the property of AA Wholesale Ltd and protected by UK intellectual property laws. You may not reproduce, modify, or distribute any part of this website without our written consent.
10. Limitation of Liability
AA Wholesale Ltd will not be liable for any direct, indirect, or consequential losses arising from the use or inability to use our website or products. This includes loss of data, profits, or business opportunities.
11. Privacy and Cookies
Your personal information is handled in accordance with our Privacy Policy and Cookies Policy, available on our website. By using our site, you consent to such processing and confirm that all information provided by you is accurate.
12. Changes to These Terms
We may update these Terms and Conditions at any time without prior notice. The revised version will be posted on this page with the updated date. Continued use of the website after changes are made signifies acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.